Privacy Policy

Last updated: August 7, 2025

Introduction
Blue Gator Pro operates the BlueGatorPro.com store and website, including all related information, content, features, tools, products and services (collectively, the “Services”). Blue Gator Pro partners with Shopify to host and power the online store. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services or otherwise communicate with us regarding BlueGatorPro.com. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services you acknowledge that you have read and understand this policy and consent to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use the Services.

Personal Information We Collect or Process

“Personal information” means information that identifies, relates to, describes, or could reasonably be linked to you or another person. It does not include data that has been anonymized or de‑identified so that it cannot identify or reasonably be linked to you. Depending on how you interact with our Services and where you live, we may collect or process the following categories of personal information:

• Contact details such as your name, billing and shipping address, email address and phone number.
• Payment information such as credit or debit card numbers and other payment details (processed securely by our payment processor).
• Account information including your username, password, security questions and preferences.
• Transaction information such as items you viewed, added to your cart or wishlist, purchased, returned, exchanged or cancelled, as well as order history and payment confirmations.
• Communications with us including any information you provide in emails, support requests or other correspondence.
• Device information such as your IP address, browser type, time zone, some cookies installed on your device, and other unique identifiers.
• Usage information about how you interact with the Services, including pages or products viewed, referring websites or search terms, and clickstream data. We use Google Analytics and other tools to help us understand how our customers browse and interact with BlueGatorPro.com.

Personal Information Sources

We collect personal information from several sources:

• Directly from you when you create an account, place an order, sign up for marketing communications, contact us or otherwise provide information to us.
• Automatically through your browser or device via cookies and similar technologies when you use our website or Services.
• From service providers that provide services on our behalf (for example, Shopify, payment processors, advertising partners and analytics providers).
• From other third parties such as partners who support marketing, security or payment activities.

How We Use Your Personal Information

We use personal information for a variety of legitimate business purposes, depending on how you interact with the Services:

• Order processing and account services. We use your personal information to perform our contract with you, including processing payments, shipping your orders, sending order and account notifications, handling returns and exchanges, and providing customer support. We also remember your preferences and items of interest to personalize your shopping experience.
• Marketing and advertising. We use personal information to send you marketing, promotional and advertising communications by email or text (with your consent), to show you advertising on the Services and other websites, and to remarket via digital advertising networks such as Google Ads and Facebook. We may use Google Ads’ conversion tracking and DoubleClick remarketing pixels to understand how you arrived at certain pages and to deliver targeted advertising in the future. You can opt out of targeted advertising or remarketing as described in the “Your Choices” section below.
• Analytics and site improvement. We collect device and usage information to monitor traffic patterns, administer our site, improve the Services and assess the effectiveness of our marketing campaigns.
• Security and fraud prevention. We use personal information to authenticate your account, detect and prevent fraudulent transactions, protect the security of our Services, and comply with applicable laws.
• Communications and customer service. We use your information to communicate with you, respond to inquiries, address complaints and support your experience with the Services.
• Legal compliance. We may use personal information to comply with legal obligations, respond to lawful requests from law enforcement or other authorities, and protect our rights, our users’ rights, or the rights of others.

SMS Marketing Program and Mobile Data Use

If you opt in to receive text messages from Blue Gator Pro, we will collect your mobile phone number to send you transactional and promotional communications (for example, order updates, shipping notices and special offers). Messages may be sent using automated technology and message frequency varies. You can opt out at any time by replying STOP to any message. Standard carrier message and data rates may apply.

Abandoned Cart Disclosure

Our website uses cookies and similar technologies to remember products you put in your shopping cart. If you leave the site without completing your purchase, this information is used to determine when to send cart reminder messages via SMS or email. State privacy laws require that privacy policies disclose how such information is captured and used for cart reminder communications.

Third‑Party SMS Data Sharing

We share SMS opt‑in data (such as your phone number) only with trusted service providers who help us deliver text messages. We do not sell or transfer SMS opt‑in data or consent to third parties for their own marketing purposes.

Location Tracking and Location‑Based Services

If you enable location services on your device or browser, we may collect location data (such as IP‑derived geolocation or GPS coordinates) to provide location‑specific offers (for example, local promotions). We use this information only to deliver geo‑targeted communications and do not share precise location information with third parties. You may disable location collection at any time through your device settings.

Your Choices

You control how we use your personal information for marketing and advertising purposes:

• Email marketing. You may opt out of promotional emails by following the unsubscribe instructions in any email we send. If you unsubscribe, we may still send you non‑promotional emails about your orders or account.
• Text (SMS) marketing. You can reply STOP to any marketing text to opt out of further SMS communications.
• Targeted advertising and remarketing. You may opt out of targeted advertising from individual platforms:
  • DoubleClick/Google Ads: Visit the Google Ads opt‑out page or the Network Advertising Initiative opt‑out page.
  • Facebook: Adjust your ad preferences via Facebook’s settings.
  • Bing: Visit Microsoft’s personalized ads opt‑out page.
• Browser settings and cookies. You can manage cookies and other tracking technologies through your browser settings. Note that disabling cookies may affect site functionality.
• Do Not Track signals. Our Services currently do not respond to browser Do Not Track signals.

Your Rights

Depending on where you live, you may have additional rights regarding your personal information. These rights vary by jurisdiction but may include:

• Right to know/access. You may have the right to request information about the categories and specific pieces of personal information we have collected about you.
• Right to delete. You may have the right to request deletion of personal information we maintain about you, subject to certain exceptions.
• Right to correct. You may have the right to request correction of inaccurate personal information.
• Right to portability. You may have the right to receive a copy of your personal information and to have it transferred to another service provider.
• Right to opt out of sale or sharing for targeted advertising. In some states, you may have the right to direct us not to sell your personal information or share it for targeted advertising. We do not “sell” personal information in the traditional sense, but we may share information with advertising partners to show you more relevant ads. You can opt out of this sharing by visiting our Data Sharing Opt‑Out page.
• Managing marketing preferences. You can opt out of promotional communications at any time as described above.

To exercise your rights, submit a request via our website or contact us using the details below. We may need to verify your identity to process your request. Authorized agents may make requests on your behalf with appropriate proof of authority. We will respond to your request within the timeframe required by applicable law.

SMS Consent and State‑Specific Compliance

We obtain your clear and separate consent before sending marketing text messages. Consent to receive marketing texts is not a condition of purchase. We retain records of consent for at least four years. Marketing texts are sent only during permissible hours and in a frequency compliant with state laws. For example, certain U.S. states limit telemarketing texts to between 8 AM and 8 PM local time and to no more than three messages on the same subject within a 24‑hour period. We honor state and federal Do Not Call registries and do not send marketing texts to numbers registered on those lists without prior consent. If you live in Florida, Indiana, Virginia or other states with similar laws, we comply with all applicable regulations.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including providing the Services, maintaining your account, complying with legal obligations, resolving disputes and enforcing our agreements. We may retain aggregated or de‑identified data longer for analytical or compliance purposes.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the updated policy on this page and update the “Last updated” date. If the changes are material we will provide additional notice as required by law.

Contact Us

If you have questions about our privacy practices, need assistance exercising your rights, or wish to make a complaint, please contact us via email at customercare@bluegatorpro.com or by mail at:

Blue Gator Pro
1811 SW 42nd Ave.
Ocala, FL 34474
United States