Real experts. Fast answers. Every step of your project.
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Welcome to Blue Gator Customer Care
We're committed to providing exceptional service and support to ensure a seamless experience for every customer. Whether you have questions about our products, need help with an order, or are seeking technical guidance, our team is here for you.
No call centers. No bots. Just real people who know our products and care about getting you what you need.
How can we help?
Whatever you need, we're ready to assist:
- Product questions and recommendations
- Order tracking and delivery updates
- Custom orders and bulk pricing
- Warranty claims and replacements
- Technical guidance and installation support
- Distributor and reseller inquiries
How to Reach Us
Call us
628-800-6287Email us
customercare@bluegatorpro.comBusiness hours
Monday – Friday
8:00 AM – 4:00 PM EST
Getting help is easy
Here's what you can expect after contacting our Customer Care team.
Get in touch
Reach out by phone, email or our contact form and tell us how we can help.
We Investigate
We'll review your enquiry, answer any questions and identify the best solution for your needs.
Receive expert support
We provide expert guidance, process your request or coordinate the next steps.
Problem solved
We'll keep you updated and make sure everything is completed to your satisfaction.
Why Blue Gator?
Quality Assurance
Every product meets the highest industry standards for durability, reliability, and performance — backed by our limited lifetime warranty.
Experienced Team
Our team of mat specialists has years of combined experience in ground protection — ready to recommend the right product for your job.
Customization
Custom colors, sizes, and bulk orders welcome. We tailor solutions to fit your project's specific requirements and timelines.
Fast Delivery
Most orders ship within 1–3 business days from one of nine US warehouses, getting your mats on-site when you need them.
Our experts
Thank You for Choosing Blue Gator
We look forward to serving you and your team.
FAQ
Do you have inventory in stock?
Yes! We keep regular stock of our standard mat, diamond/pedestrian in most colors and sizes.
How do ground protection mats ship?
Ground protection mats ship via freight carriers. Delivery times and costs depend on order size and destination.
Do you have a minimum order?
Minimum order requirements may vary by product. Contact our team for details on your specific order.
Do you offer price breaks based on volume?
Yes, we offer volume pricing for bulk orders. Reach out for a custom quote.
Do you offer warranty?
Yes, our products are backed by a limited lifetime warranty.
Can I get a shipping quote?
Contact us with your order details and delivery address for a shipping quote.
